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Hotel · Edinburgh · Edinburgh

Eliza House

A 3-star family hotel in the heart of Edinburgh, 200 metres from Saint Mary's Cathedral and a short tram ride to the Scottish National Gallery.

  • Central Edinburgh location near tram and train stations
  • City-view rooms in a family-run setting
  • 24-hour reception and express check-in/out
7.8 Very good 1764 reviews Booking.com 7.8 · 1764 reviews

About

Eliza House

Eliza House occupies a 3-star townhouse on Grosvenor Street, in Edinburgh's West End. It's a 200-metre walk to Saint Mary's Cathedral, and cultural spots like the Scottish National Gallery are about a 5-minute ride away.

The hotel has 20 rooms with city views and a family-friendly vibe. Guests get free Wi-Fi, tea and coffee facilities, and access to a safe deposit box. There's a 24-hour reception and security, plus express check-in/check-out for a smooth stay. Note that pets are not allowed and the hotel is entirely smoke-free.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central West End location — The hotel is 200 metres from Saint Mary's Cathedral, with Haymarket station close by and the Scottish National Gallery a 5-minute ride away.
  • Large, characterful rooms — Several guests highlight spacious rooms with unique decor, comfortable beds, and extras like armchairs, wardrobe space, and tea/coffee facilities.
  • Friendly and helpful staff — Guests repeatedly note accommodating staff, including luggage help and early check-in on request.

Worth weighing

3 to weigh
  • Small bathrooms — A few guests mention that the bathrooms are compact, even when the room itself is spacious.
  • Dining and service ratings are modest — The dining and service categories score lower than location, suggesting limited on-site food options or variable service.
  • No pets allowed — The hotel does not accept pets, which may be a limitation for travellers with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Single Room

  • 1 Single bed
  • Shower

Standard Triple Room

  • 1 King-size bed
  • Shower
  • Bathtub

Standard Twin Room

  • 2 Single beds
  • Shower
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/check-out
  • 24-hour security
  • Housekeeping

Room

  • Tea and coffee facilities
  • Ironing facilities
  • Flat-screen TV
  • CD player
  • AM/FM alarm clock
  • Free toiletries

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.8
Very good 1764 reviews

Guest-rated 7.8/10 from 1,764 reviews

Booking.com · 7.8 · 1764 reviews
Rooms and cleanliness5.0
Location9.0
Dining7.0
Price and service6.0
7.8Verified guest

“The place feels genuine and has character.”

7.8Verified guest

“The suite has been recently decorated and is spotless.”

7.8Verified guest

“The location is fantastic – it's really close to a tram station.”

7.8Verified guest

“The lobby was decked out beautifully for Christmas, and you're right by Haymarket station. The staff were lovely, helped with our luggage and let us check in early. Our room was spacious with a cozy sofa, and the daily hot drinks and pastries in the lobby were a lovely touch.”

7.8Verified guest

“The room was huge and nicely decorated, and the staff were accommodating. A bonus to have an iron and ironing board, coffee/tea making facilities, and a TV with plenty of channels.”

7.8Verified guest

“A great weekend stay. The room was huge and uniquely decorated, and the staff were accommodating. Everything was as good as expected, though the bathroom was very small. The location was handy – you can walk to Escape, and it's a short walk to restaurants and bars.”

04 — Location

Getting around Edinburgh

The property sits in Edinburgh.

Saint Mary's Cathedral: A 200-metre walk from the hotel, this is the nearest landmark and a peaceful place to start exploring the West End.

Scottish National Gallery: About a 5-minute ride away, this art museum is a cultural highlight close to the hotel.

14-16 Grosvenor Street, Edinburgh, Edinburgh, United Kingdom

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:30
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
22 rooms

06 — Questions

Frequently asked

What time is check-in and check-out at Eliza House?

Check-in is from 15:00 to 23:30, and check-out is by 11:00.

Is there parking at the hotel?

The hotel does not list parking as a facility, so guests should plan for public transport or nearby parking options.

Are pets allowed?

No, pets are not allowed at Eliza House.

Is breakfast included?

The hotel's amenities list does not include breakfast, and no dining details are provided in our data.

Does the hotel have Wi-Fi?

Yes, Wi-Fi is listed as an amenity.

What are the nearest transport links?

The hotel is close to a tram station, and Haymarket station is nearby according to guest reviews – ideal for connecting to the airport and city.

The bottom line

A solid, well-located choice for travellers who want a central base in Edinburgh's West End, with characterful rooms and a helpful team – just don't expect luxury bathrooms.

7.8Best for: city breaks and first-time visitors to Edinburgh

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